Patient’s Rights
- To be treated with respect, consideration, compassion and dignity regardless of age, gender, race, origin, religion, sexual orientation or disabilities.
- To be addressed by proper name and informed about the name of the doctors, nurses and other healthcare team members involved in the care.
- To have full consideration of the privacy, dignity and confidentiality in care discussions, examination and treatment. .
- Protection from physical abuse and neglect.
- Right to quality care & treatment consistent with available resources & generally acceptable standards.
- A clear and understandable explanation by your doctor/trained staff about your diagnosis, as well as the benefits and risks of each treatment and expected outcome.
- To participate in decisions involving your healthcare and to refuse treatment except when such participation is contradicted for medical reasons.
- To be educated about the medications, diet, prevention & other aspects of the disease process.
- To clarify all your doubts before signing the consent forms such as general consent form and consent form for surgery/ anaesthesia/ high risk procedures.
- To be informed about pain and pain relief measures to participate in your pain management plan.
- To request for second opinion and change of doctor.
- To be informed about transfer to another facility or organization & provided complete explanation, including alternatives to a transfer.
- To agree or refuse to take part in medical research studies, still continue to receive medical treatment.
- To be involved in the discharge plan.
- You have the right to have access to the rate list and expected cost of treatment.
- To be informed about the financial implications when there is a change in patient condition or treatment setting.
- You have the right to make suggestions and express grievances.
- To have your own medical record available on request.
- To receive care & treatment in a safe & secure environment, free from physical, sexual on verbal abuse & neglect.